1. Information We Collect

We may collect personal and non-personal information when you interact with our website or services.

Personal Information. This may include:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information

• Appointment booking details

• Service preferences

• Any information submitted through forms or chat support

Non-Personal Information. This may include:

• IP address

• Browser type

• Device information

• Operating system

• Referral URLs

• Website usage behavior

• Cookies and tracking data

2. How We Use Your Information

We use the information collected for purposes including:

• To provide salon, clinic, academy, franchise, and product-related services

• To process purchases and payments

• To confirm appointments and bookings

• To respond to inquiries and customer support requests

• To send service updates, offers, promotions, and newsletters

• To improve our website functionality and user experience

• To personalize content and recommendations

• To detect fraud and maintain website security

• To comply with legal obligations

3. Cookies and Tracking Technologies

Anoos.com uses cookies and similar technologies to improve user experience.

Cookies help us:

• Remember your preferences

• Understand website traffic and user behavior

• Improve site performance

• Deliver relevant advertisements

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal data, including:

• Secure servers and firewalls

• SSL encryption for data transmission

• Restricted access to sensitive information

• Regular malware scanning and monitoring

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.

5. Payment Security

All online payments are processed through secure third-party payment gateways. Anoos.com does not store your complete credit/debit card details on our servers.

6. Third-Party Disclosure

We do not sell, trade, or rent your personal information to outside parties.

We may share information with trusted third parties who assist us in operating our business, such as:

• Payment processors

• Delivery partners

• CRM and marketing platforms

• Hosting and analytics providers

• Booking and communication systems

These parties are required to keep your information confidential.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

We recommend reviewing their privacy policies before providing any personal information.

8. Google Analytics & Advertising

We may use services such as:

• Google Analytics

• Google Ads

• Facebook/Instagram Ads

• Other tracking or remarketing tools

These tools may use cookies and tracking technologies to:

• Analyze website traffic

• Measure ad performance

• Show relevant ads to users

You can opt out of Google’s advertising settings here:
https://adssettings.google.com/

Google Analytics opt-out:
https://tools.google.com/dlpage/gaoptout/

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate data

• Request deletion of your personal data

• Withdraw consent for marketing communications

• Request data portability

• Object to certain data processing activities

To exercise these rights, contact us at:

Email: customercare@anoos.com

10. Children’s Privacy

Anoos.com does not knowingly collect personally identifiable information from children under the age of 13 without parental consent.

If you believe your child has provided such information, please contact us immediately.

11. CAN-SPAM Compliance

We collect your email address in order to:

• Send appointment confirmations

• Send order updates

• Respond to inquiries

• Send promotional emails and newsletters

In accordance with CAN-SPAM regulations, we agree to:

• Not use false or misleading subjects or email addresses

• Identify promotional messages clearly

• Include our business address/contact information

• Allow users to unsubscribe easily

You may unsubscribe at any time using the link provided in our emails.

12. Data Retention

We retain your personal information only as long as necessary for:

• Business operations

• Legal compliance

• Dispute resolution

• Service improvement

13. Changes to This Privacy Policy

Anoos.com may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

Anoos Skin & Hair Clinic
Website: https://www.anoos.com
Email: customercare@anoos.com
Phone: +91 93931 83333